Q) What is online reputation management?
A) Online reputation management addresses content that clients consider false, embarrassing or intrusive.By creating content, profile and social websites, blogs, forums, press releases and other targeted websites, Reputation Advocate influences what those searching for information find online. The end result is that honest, transparent information approved by our clients presents the information that best represents them.
Q) How did my reputation get tarnished in the first place?
A) Reputations are damaged for a number of reasons. For businesses, it is not uncommon for competitors to make false profiles online and attack your company to try and improve their own sales. Customers are eager to express negative thoughts following a mediocre experience with your brand, but are less likely to share their positive experiences. In some cases, blatantly hostile remarks may be made on blogs or in news articles simply because the author is biased or feels it will improve their readership. For individuals, the answer is a little bit different. Negative reputations online can come as a result of party photos, legal claims that are public such as bankruptcies, divorces or arrests, or may even come about because somebody with your same name had a negative encounter and now it is reflecting poorly on you. The situations are endless, but you can stop the effects of such content in their tracks. The sources of content now found online that reflect poorly on both companies and individuals is endless. Reputation Advocate delivers the solutions.
Q) How will you track my progress?
A) From the minute you contact us we will help you to understand what reclaiming your online identity requires. Our clients participate in the collaborative creation of content that will be viewed by everyone online while protecting and securing personal information and privacy.Each client is assigned an account manager that acts as a day-to-day single point of contact for your project. Building your online identity and Digital Brand is done over time, so that results appear organic and the end results are lasting.
Q) How soon can I see results?
A) Our written commitment to every client is that your project will produce positive movement for your new content within 30 days of approving all of your custom content. The total length required for each project is determined by the complexities, number of complaints and the source of the negative content.
Q) What can you do to guarantee that you will help my reputation improve?
A) There are a lot of false claims made by companies providing services similar to ours.Doing your due diligence can seem impossible since the only two questions most people know to ask is "How Much" and "How Long". We will never make false promises or lead you in the wrong direction. Instead, we are happy to openly discuss what we can realistically accomplish for your business and personal needs. Let us explain in detail what is required for your project. Drop us a line today to get the no-pressure conversation started.
Q) Can you delete negative pages or reviews?
A) In most cases, no. The only person that can delete a page, review or any other commentary is the manager of the website itself. In the vast majority of cases, they will not do this, unless they are legally bound to do so. This is especially the case when a negative review is helping drive traffic to their website. Instead, what we can do is suppress your negative comments deep in search engine results, making them difficult to find and rarely seen.
Q) How should I respond to negative attacks?
A) Simply put,do not respond, do not place additional content on the sites at issue and do not rebut allegations. Additional content in any form, positive or negative, only contributes to the algorithms seeing the negative site as more authoritative.
Q) How did some of these pages get my personal information?
A) In many cases, pages that serve as directories pull as much information about a person as possible from public databases. This information is then accumulated in one area and made more readily available. You more than likely wish to have this information remain private and not aggregated into one harmful site. While it is impossible to have these sites remove public record information about you, it is possible to push pagesdelivering your information further down in the search results so the information isless visible. Contact our team to learn more about what specifically we can do to help in your situation.
Q) Can I learn more or discuss with other clients you have helped?
Q) What will be asked of me during this process?
A) We know you are busy managing your life and business, so we will only ask of you what is required to get the job done correctly and quickly. In the beginning, we will need to collaborate with you to develop new, original fresh content specific to your profession or your business. We see your project as very collaborative since you will live with the end results of what is found online. We do all of the heavy lifting, create everything and allow you to review and approve everything that is placed on the web for your project.