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If you haven't Googled your name or your business' name lately it may be a good idea to do it now. It is an important part of marketing your business to be aware of what you look like online to your prospective customers. You can be certain that many of your prospective customers will have looked online to see what is being said about you and some of it may come as a surprise.
After a potential customer finds your business online the next thing that they are likely to do before making a purchase is to research your online reputation. If you aren't aware of what is being said online about your business it may be costing you valuable revenue. It can only take one or two bad comments on the internet about you to turn away customers. It doesn't even necessarily have to be a bad review from a customer as your competitors can post negative comments about you just as easily. Reviews and comments online about you or your business don't even have to be true to cause damage to your online reputation.
Google Places now archives reviews for all of the businesses that it locates and many people will not even be aware that their Google Places business page exists. On top of that, Google Places stores reviews of your business from all of the business listings like Yelp and Yahoo which may have negative comments that you have never even seen. If your business has generally attracted bad reviews then Google Places will give all bad reviews a priority for your Places listing. Instead of being valuable marketing tools for your business, these sites can actually be quite damaging if the information that they carry about your business is false or negative. However, it is possible to turn your poor online reputation around in a very short span of time so that you can begin to benefit from it.
With statistics showing that 80% of consumers are checking businesses online and as many as 94% of Google users only looking at the first ten results in the search engine results pages, it is important that the positive messages about you are placed highly in these listings. Especially with the impact of mobile devices that can connect to the internet, bad reviews can be having an immediate impact on your revenue and the traffic to your business. Bad online reviews do cost
your business and they won't go away on their own, even if they are false or misleading.
So what can a business owner do to protect their valuable online reputation from being damaged by a few poor remarks? How can they get existing negative comments out of the top ten search engine listing for their business while at the same time replacing them with the positive kind of message that you want your business to project?
Reputation Management Guys have created strategies to remedy these problems and to build a good online reputation for your business. We will conduct an analysis of your online presence to review the comments that are there so that we can inform you of the state of your reputation on the web and develop strategies to make any necessary improvements. We will then collect all of the reviews of your business, past and present, for you to look over and suppress any that are negative or damaging to your reputation. While we are doing that we will make any of the necessary changes to your details, like phone numbers, addresses, images or other information that we find to be out of date. Once the groundwork has been done we will then have genuine, positive feedback from your customers posted to your review sites, like Google Places, to begin the process of building the right online reputation for you and your business. Finally, we will monitor the progress of your internet reputation and alert you to anything that requires further attention in a regular detailed analysis.
While negative reviews cannot be removed from the internet altogether, our strategies can push them down the search engine index lists so that they are pages deep in the results and stop having an impact on your reputation. In addition, we will procure good reviews and testimonials from your satisfied customers using our strategies for creating a strong online presence. If you haven't looked at your business' online reputation, or even if you know that it needs improving but don't know how to do it you should contact us for a consultation. Don't let your business lose any more valuable customers or revenue due to a poor online reputation, do something about it before it costs you another dollar. Reputation Management Guys offer a free review of your online reputation and a consultation with us to discuss what can be done to improve it.